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 some please help. This message keep showing up and I dont know what to do. I click finish set up and an error pops up and bring me back to here.

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Hi,

Thanks for using the HP Support Community.

 

Try a Restore to factory defaults and setup again:

 

https://www.youtube.com/watch?v=4Xo9-0xSaog

 

For more resources on this prooduct:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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