• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎04-26-2024 02:48 PM - edited ‎04-26-2024 03:07 PM

HP Recommended
Product: HP Color LaserJet Pro 4201dn Printer

HP-4201dn  "Printer is not "fully functional please contact HP , your support representative. "

 

Is there a way (like access thru http or pressing the big round button will power is being applied) or to boot the printer to tftp and use a dhcp  (via the ethernet network)  so that I can push an emergency firmware loading the proper firmware update?  For now, printer is giving a warning saying "Printer Error Occurred" F0.01.09.01  and I could not do anything with it.  The printer has a USB port too and I am thinking, my printer is failing the "init" process.  

.

And BTW, the printer is still under manufacturer warranty. 

 

Thank you,

E 

 

Category:
Reply
3 REPLIES 3

‎04-26-2024 03:30 PM

HP Recommended

How to access the embedded firmware if I cannot see any menu settings? How to use the "Filename.bdl" file?

Reply
Was this reply helpful? Yes No

‎04-26-2024 04:53 PM

HP Recommended

I would suggest a full reset first.

 

Repairatrooper_0-1714171983942.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Reply
Was this reply helpful? Yes No

‎04-29-2024 03:40 PM - edited ‎04-29-2024 03:48 PM

HP Recommended

I followed the instructions below, and no matter what I do, I could not get the black control panel to appear.  Now the printer is displaying the HP logo and the progress bar indicator going continuously across the little LCD display (right below the HP logo).

I tried turning on by pushing the little power button right below the knob (the button with the bright light) and immediately releasing it and depressing the  "OK" dial button but to no avail, the black screen to access the control panel is not showing. Any other method I can try?

 

At least I can interrupt the loading of the firmware if the "Rear door is open". The menu is asking me to close the "Rear door to Continue. 

 

Thanks,

E  

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.