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How to I print to custom sized card on HP7720

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Can anyone help?  I have some greetings cards of a size not available in the drop down menu.  I have set up a custom size in Publisher where I am creating the document, but it will not print, saying there is a mis match.  I have looked up lots of posts where the advice is to  go into Properies and select Custom.  There is nowhere in the printer properties to create a custom size .  Please help!

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@Kaykaneetit 

 

I am not sure we can help.

 

The problem - the main issue - is that Windows for S mode only allows downloading applications from the Microsoft Store.

 

This means you can install HP Smart for Windows.

 

It does not mean you have access to those settings that are part of the Full Feature Printer software - for example, setting Custom Paper size forms.  Why?  You cannot install the Full Feature Software in "S" mode Windows.

 

If it can be done at all,

You might be able to change the Paper Size to "Custom" in the Embedded Web Server (EWS).

That done, if Publisher can make use of the paper selection, it will do so.

 

Lots of "if" this and that - nothing guaranteed since your Windows is not actually compatible with everything the printer itself can do.

 

Example

EWS_9025_Preferences_Tray_and_Paper_Management_AllEWS_9025_Preferences_Tray_and_Paper_Management_All

 

 

References

 

Windows in S mode

Switching out of S mode in Windows 10

Reminder, this is a One-Way-Ticket:  Once you leave “S” mode, you cannot go back to “S” mode.

Windows 10 in S mode FAQ 

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > What does the Mobile Fax service cost?  (Includes a link to the Terms of Service contract)
  • Below section FAQ > More FAQs

and

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

 

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If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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