How to OOBE Reset on HP OfficeJet Pro 8025 All-in-One Printer (bypass Setup Cartridge Error)

[reedclancy]

Two of the SETUP cartridges that came with the printer are damaged.  When I try to use them, the printer gives me a "damaged cartridge" error.  I bought new cartridges, and now I'm getting the "Use SETUP Cartridges" error. I need instructions for how to perform an OOBE Reset on my printer.

Resetting the printer (unplug, wait 60 seconds, etc.) has not worked. 

[Nal_NR]

Hi @reedclancy ,

Welcome to the HP Support Community

I'd like to help!

We would have to perform an OOBE reset on the printer to bypass the error 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.