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HP Recommended

-Officejet 5610 all-in-one.

-Windows 10 Pro (64 bit)

 

I've been able to scan to file forever with my Windows 10 Pro computer and OfficeJet 5610.  However I recently had to reinstall Windows, and can't add back in the HP Image Zone, or Solution Center, or whatever it was called software.  The software stopped working properly a while ago, but I maintained the ability to scan to file from the scan button on the 5610.  

 

Does anyone know how I can restore the functionality of scan to file for my 5610?

 

Thanks!

 

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