• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

-Officejet 5610 all-in-one.

-Windows 10 Pro (64 bit)

 

I've been able to scan to file forever with my Windows 10 Pro computer and OfficeJet 5610.  However I recently had to reinstall Windows, and can't add back in the HP Image Zone, or Solution Center, or whatever it was called software.  The software stopped working properly a while ago, but I maintained the ability to scan to file from the scan button on the 5610.  

 

Does anyone know how I can restore the functionality of scan to file for my 5610?

 

Thanks!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.