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- HP Community
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- Printer Setup, Software & Drivers
- How to Semi Full Reset HP officejet 9730e A3

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07-03-2024 07:01 AM
Hi @tgmeow,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To perform a semi-full reset on your HP OfficeJet Pro 9730e Wide Format All-In-One Printer, follow these steps.
Note:
A semi-full reset will reset all settings on your printer to their factory defaults. Make sure to note down any custom settings you might need to reconfigure later.
Steps:
Turn off the printer: If your printer is currently on, press the power button to turn it off.
Disconnect the power cord: Unplug the power cord from the back of the printer and from the wall outlet. Wait for about 60 seconds.
Reconnect the power cord: Plug the power cord back into the wall outlet first, and then into the back of the printer.
Turn on the printer: Press the power button to turn on the printer.
Access the Reset Menu:
- On the printer’s control panel, navigate to the home screen.
- Swipe down to open the dashboard, then tap the gear icon to access the Settings menu.
- Scroll down and tap on "Printer Maintenance" or "Tools."
- Look for "Restore" or "Reset" options.
Perform the Semi-Full Reset:
- Tap on "Restore Factory Defaults" or "Restore Settings."
- You may be prompted to confirm the reset. Confirm by tapping "Yes" or "OK."
Wait for the reset to complete: The printer will restart and go through the reset process. This may take a few minutes.
Reconfigure your printer: After the reset, you will need to set up your printer again, including connecting to your wireless network and configuring any custom settings.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator