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- Re: How to accept a solution to a problem?

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03-13-2020 05:03 PM
What do I do to accept a solution when my problem has been resolved.
Solved! Go to Solution.
Accepted Solutions
03-16-2020 02:12 PM
@JJinCHAT, Welcome to HP Support Community!
To mark a message as an Accepted Solution, click the green checkmark on the right-hand side that says "Accept as Solution" If you've posted in an existing thread and suppose that thread already has a solution marked, you'd not be able to mark again.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
03-16-2020 02:12 PM
@JJinCHAT, Welcome to HP Support Community!
To mark a message as an Accepted Solution, click the green checkmark on the right-hand side that says "Accept as Solution" If you've posted in an existing thread and suppose that thread already has a solution marked, you'd not be able to mark again.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee