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Dear Betty,

 

Thanks for the reply.

 

Odd, being an HP Support Employee, to say that you cannot provide a screenshot of a driver's GUI ...

 

Still, I followed your directions and contacted the local HP Phone Team.

 

According to them, contrary to your input, the Print Preview option is NOT available in the Series 9020 Printer's driver!

 

I guess that if you still believe otherwise, you should find a way to actually provide tangible proof (a screenshot, for instance ...)

 

All the best,

 

Eric

HP Recommended

Dear Letucke1,

 

Somehow it seems you suddenly started posting within the thread I opened for my own issues ...

 

Would you please check?

 

All the best,

 

Eric

HP Recommended

@letucke1

 

You can contact them using the below link:

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

@trattner

 

If they did check it for you, then it must be that.

 

Thanks 🙂


I am an HP Employee

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