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How do I bypass the original cartridges when setting up printer the first time? I do not have the original cartridges. I have the HP 9010e series.

1 REPLY 1
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@Beachgrl97, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding bypassing the original HP cartridge!  
We're thrilled to have the opportunity to assist you and provide a solution.

 

HP does not recommend using non-HP cartridges in your HP 9010 series, as they may damage the printhead in the long run. Non-HP cartridges can also cause issues like poor print quality (faded prints, streaks, or smudging), printer errors, ink leakage, and firmware conflicts. HP printers use dynamic security to ensure optimal performance and prevent damage from incompatible cartridges. For more information, visit HP’s Anti-Counterfeit Page. If you’re facing cartridge-related issues, refer to this support guide for troubleshooting steps.

 

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.