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Locked

‎07-30-2023 08:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

New 5101 Smart tank, printhead will not center.

Category:
1 REPLY 1

‎08-02-2023 11:38 AM

HP Recommended

Hi @Spide,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

If  you want to replace the printhead then I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

If  there is a carriage jam then I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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