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HP Office Jet 9018e.    Trying to customize  paper size to print on 81/2 x 51/2 in size paper. in th Print Server Properties ,

form name : half greeting card; form description (measurement :   width 8.5 in  and height 5.5 in  .

I get an error message tat says invalid number.  What am I doing wrong?

 

1 REPLY 1
HP Recommended

@BJ1923 

 

Welcome to the HP User Community.

 

Try creating your Custom Paper Size form in Printing Preferences.

Add dimension to the second decimal point (hundredths).

 

Example - Custom Paper Size Form (Full Driver printer software installed)

Custom_Paper_Size_Form_Examples_4Custom_Paper_Size_Form_Examples_4

 

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HP OfficeJet Pro 9018e All-in-One Printer 

 

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