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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How to change printer local region settings

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06-08-2022 05:39 AM
I have a HP Deskjet inc Advantage 3835 which I have moved from India to Sweden due to work. I can't use the same cartdrigde due to local settings. In Europe I shall use the local cartridge HP 652 (instead of the earlier used HP 680).
however, the printer faiils to install these cartridigdes. How can I change the printer region setting sto Europe to be able to use the cartridge HP 652.
Solved! Go to Solution.
Accepted Solutions
06-09-2022 07:26 AM
@mildton
Welcome to the HP Support Community.
Yes, we'll have to do a region reset.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges from the old region/country.
Please do let us know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
06-09-2022 07:26 AM
@mildton
Welcome to the HP Support Community.
Yes, we'll have to do a region reset.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges from the old region/country.
Please do let us know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
06-09-2022 08:32 AM
I have got two different answers from you. One private telling me to have the new local cartridge inserted and not the old one. Then sending ypu a screenshot to öet me have the reset key codes.
now, you are telling me to have the
old cartridge inseeted instead?
please, clarify?