How to connect HP OfficeJet 5255 to a laptop

[luis213]

How we can connect and manage printer- HP OfficeJet 5255 with a laptop or a PC.

[DavidSMP]

@luis213,

Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance to connect and work with your printer using your Windows 10 notebook. Superb description and terrific observations made before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

• Is it a wireless or USB connection?
• Have you tried running PP print and scan doctor and checked?

For now, please try these steps:

• From this link: https://hp.care/2JG1BHm please follow instructions to perform a hard reset on the printer.
• Then make sure the printer is powered on and connected.
• Please run HP print and scan doctor from this link: https://hp.care/2b4bUIM

and check if the issue gets resolved.

If the issue continues then depending on the type of connection that you have, perform all the relevant steps from these links:

For USB connection:

• Link 1: https://hp.care/2JEPkCQ (HP Printers - USB Printer Setup (Windows)           

For Wireless Connection:

• Link 2: https://hp.care/2JEPmdW (HP Deskjet 4510 and 5525 Printers - Wireless Printer Setup (Windows)
   
• To convert this from a USB to a wireless connection for instructions from this link:  https://hp.care/2JBRLWO (HP Printers - Changing from a USB to a Wireless Connection)
• To download the latest version of the printer drivers, please visit this link: https://hp.care/2JEfyFL (HP Deskjet Ink Advantage 5525 e-All-in-One Printer)

Please perform all these steps patiently as it is critical to resolving the issue. Good luck and keep me posted. I will keep a watch for your response.

 I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂