How to delete print job history?

[donb2023]

Is there a way to delete print job history on the HP Color LaserJet Pro MFP 3301sdw?

[Irfan_06]

Hi @donb2023,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for information related to clearing history on your printer.

To understand the issue and help you, please share the details listed below:

- Are you trying to clear the history from the printer or from the HP app?

- May I know which application you are using to print?

- Are you facing any issues with your printer?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[donb2023]

- I'm trying to clear the history from the printer (if possible?)

- Not using any application to print other than within Microsoft Word

- No issues with printer

- No changes made to printer recently

- Using Windows PC to print (Windows 11 Pro)

[Irfan_06 · Accepted solution]

Hi @donb2023,

Thank you for sharing the above information.

Please find the below image to restore your printer settings as clearing history alone is not an option.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day

Irwin6

HP Support

[donb2023]

Thank you for the help, but restoring the settings is not necessary for me. Having the print job history is not a big deal, but I wish there was an option to delete them from the printer menu. 

[Irfan_06]

Hi @donb2023,

Unfortunately, there is no option to store data on the printer of any kind. The reason they do not have the option of deleting history.

However, any time you wish to restore settings to default on your printer. You can refer to the above steps shared for reference.

I appreciate your efforts in contacting HP community support and If you need any assistance in the future, feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support