How to disable Energy Save Mode on HP Officejet Pro 8710?

[lisabinsj]

My printer recently started to  turn itself off after 15 minutes of inactivity and not re-start.

No clue why or what to do about it?  I do not want Energy Save Mode on, but can find no way to turn it off?!  

[Kumar0307]

Hi @lisabinsj

Welcome to the HP Support Community. I'd be happy to assist you.

Sleep mode automatically puts the printer into a lower-power state after a set period of time of non-use. The printer returns to its normal power state when you send another print or scan job.

A printer in sleep mode might display some of the following characteristics:

• The control panel display is dark

• The power light is slowly pulsing

• The power light is dim

Auto-Off, sometimes called Power Save Mode, turns the printer completely off after a set period of time (usually two hours). You must press the power button to turn the printer back on.

Update the printer firmware

On the printer screen, go to Setup > Printer maintenance > Update the printer > Check now.

Now, under Setup > Power management > Sleep mode > Set it to 15 minutes(cannot be turned off)

Go to Auto-off > Set it to Never.

I hope this helps! Keep me posted. 

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