• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-19-2020 07:34 AM

HP Recommended
Product: OfficeJet Pro 8610
Operating System: macOS 10.15 Catalina

I have set up a print on HP Smart application. However every time a job is emailed to the printer, the sender and owner get a notification that a job has been sent to the printer.

 

How can i disable all these emails. HP Smart app has an option that I already disabled but emails are still going through.

2 REPLIES 2

‎07-19-2020 10:21 AM

HP Recommended

Hi,

You may set HPSmart.com to allowed senders only, then you may select to get notified or not for any specified allowed-sender:

https://support.hp.com/us-en/product/H2N15AA/5187022/document/c02948998

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎07-19-2020 09:58 PM

HP Recommended

Thanks for the response. I did actually mention I have done that step. I unchecked the send ePrint status emails but we are still getting them.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.