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Locked

‎08-11-2021 08:27 AM

HP Recommended
Product: HP Desk Jet 8030 Series Printer
Operating System: Microsoft Windows 10 (64-bit)

Since I had to install the new drivers for the HP Office Jet 8030 Series, I hate it. The printer goes to sleep in 15 minutes (max time you can set), regardless if you are in the middle of printing or not. It is so frustrating. Is there a way to disable this feature? I am tired of constantly having to get up and physically restart the printer especially when I am busy and have a deadline. It takes several tries before it will actually restart.  

 

Category:
1 person had the same question
1 REPLY 1

‎08-18-2021 02:02 AM

HP Recommended

@Poolhappy

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the sleep mode issue.

 

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after five minutes of inactivity. Use the following instructions to change the period of inactivity before the printer sleeps. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch . 2. Touch Sleep Mode, and then touch the desired option.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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