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- How to do factory reset for HP Laserjet M1217 nfw MFP after ...

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12-20-2020 08:17 PM
I want to reset my HP Laserjet 1217 nfw MFP to factory defaults because I had a firmware upgrade failure.
I found information on the forum to power on and hold the X cancel button and the Copy button simultaneously as one powers back on (after unplugging the power and reconnecting & with the USB cord detached), then wait for the display to read "PERMANENT STORAGE INIT". BUT this does not seem to work after several attempts. Another post suggested the X cancel button and the right arrow key button. This didn't work either. I don't have any software called "HP Device Toolbox" recommended by another post.
The display screen reads No Strings in RO after the failed firmware update (>1 hr "programming" so I rebooted). The setting and report buttons don't work in this situation.
How do I do a hard reset back to factory defaults so I can start over with a firmware update?
01-04-2021 12:12 PM
@familyjohnson, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee