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HP Recommended
Acer Aspire V5
Microsoft Windows 10 (64-bit)

I would like to know how to set up the 8024 to do duplex scanning (Was wrongly entered as "printing" on original post). I have installed the HP Smart software (in german casue this is the normal set up of my computer and so annoying that I cannot change to english) but cannot find the respective option.

 

Any guide or steps would be useful, I found the other post that mentions to goto "more" but cannot locate this

Thanks

Bob

4 REPLIES 4
HP Recommended

@Luxybob 

 

Edits:  Content Removed

Product - in spite of Specifications to the contrary - apparently supports duplex scan. 

Nice.

 

Solution:  Download and Install the Full Feature Software

 

 

References

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > What does the Mobile Fax service cost?  (Includes a link to the Terms of Service contract)
  • Below section FAQ > More FAQs

and

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8024 All-in-One Printer 

Dragon-Fur

HP Recommended

HI,

 

I have since found out how to enable duplex scanning on the 8024 model. Apologies if post including duplex printing. 

 

Basically I used the BASIC version of the HP software, not the version that is available from the Windows store.

 

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-Duplex-Scanning-on-HP-OfficeJet-...

 

There I can then utalise the scanning sub app HP Scan within that its possible to select 2 sided scanning. 

HP Recommended

@Luxybob 

 

Nice surprise.

 

Now you have what you wanted: duplex scanning.

Excellent.

 

I edited my post to remove the document references that say otherwise.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

HP Recommended

The relevant software is now available via this link:

 

https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041

 

Cheers

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.