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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: How to find MAC address on a 9010e?

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12-27-2021 08:17 AM
Why is there no information ANYWHERE to provide this simple answer? Nothing in the HP Smart, nothing in the manuals, nothing online. It is infuriating. And the HP Assistant is of no help either.
Solved! Go to Solution.
Accepted Solutions
12-27-2021 08:34 AM
Print the Network Configuration Report from the Printer Control / Display Panel
Open
Page 36
Excerpted:
To print network settings
Do one of the following:
● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard. Touch (Wireless) or (Ethernet) to display the network status screen. Touch Print Details to print the network configuration page.
● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch (Setup), touch Reports, and then touch Network Configuration Page
OR
Print the Network Configuration Report using the Embedded Web Server (EWS)
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Tools > Reports > Printer Reports
Printed Report > Page 1 of the report - section "802.11 Wireless"
Item Hardware Address (MAC)
==========================================================
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9010e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ Printers – HP Store / Information
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-27-2021 08:34 AM
Print the Network Configuration Report from the Printer Control / Display Panel
Open
Page 36
Excerpted:
To print network settings
Do one of the following:
● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard. Touch (Wireless) or (Ethernet) to display the network status screen. Touch Print Details to print the network configuration page.
● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch (Setup), touch Reports, and then touch Network Configuration Page
OR
Print the Network Configuration Report using the Embedded Web Server (EWS)
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Tools > Reports > Printer Reports
Printed Report > Page 1 of the report - section "802.11 Wireless"
Item Hardware Address (MAC)
==========================================================
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9010e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ Printers – HP Store / Information
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-27-2021 08:58 AM
You are welcome.
When you have the time, do take a look at the rest of what EWS can do.
Better and Happy New Year 2022!
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"