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‎10-20-2021 10:55 AM

HP Recommended
Product: HP 100 Moble L411
Operating System: macOS 11.0 Big Sur

 I just upgraded to MacOS Big Sur & can't get my HP100 mobile L411 printer to work with it. After hours with Apple support I was told to replace ink cartridge 🙄or buy I new printer, 😕etc. Can anyone help. I really do like the printer.

1 REPLY 1

‎10-20-2021 01:26 PM

HP Recommended

Hi,

To better understand the problem, let's start with printing a Test Page:

https://support.hp.com/gb-en/document/c02632016

 

Can you see any problem while trying to print a test page by the printer itself, regardless of any computer usage?

Is the report printed successfully without any print quality issues, or may you get any problem there?

 

Shlomi



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