How to get printer claim code to add my 150NW to HP Smart.

[Perdk]

Hi,

I need the cliam code, but there seems to be a mismatch between the documentation and the user interface I see on the printer.

• The printer is connected with an ethernet cable. Printing works
• I would like to add the printer to HP smart, so I need the claim code (required here : https://www.hpsmart.com/us/en/newprinter)
• I go to EWS of the printer. According to https://support.hp.com/dk-da/document/c04652538 there should be a Webservices  menu item where I should be able to print an info page with the code
• However, there is no Webservices  menu item in the EWS
• I did try the login link on the EWS, but I cannot locate username and password
• I tried you chat bot, but this provides no relevant info

Please advice

• how to get the claim code
• how to get username and password for EWS

BR,

Per

[TEJ1602]

@Perdk, Welcome to HP Support Community!

The printer is not enabled with web services, so there is no option to print a claim code or enable web services.

Also, the EWS username by default is admin and the password is the same.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Perdk]

Hi,

Logging in with  admin/admin on the EWS does not work.

I get the message: Login Failed. Please make sure your ID and Password are correct.

I tried the result instructions from here with no luck.

Please provide correct password or a working factory reset instructions

Best regards,

Per

[TEJ1602]

@Perdk

Try restoring the network defaults by holding the wireless and the cancel button together for 3 secs. Restart the printer and reconfigure the settings.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!