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HP Recommended
HP OfficeJet Pro 8620
Microsoft Windows 7 (64-bit)

How to get rid of "HP recommends ColorLok Paper" message? Everytime I go to print multiple pages, the printer stops printing and gives me the message "HP recommends ColorLok Paper".

1 REPLY 1
HP Recommended

@kevinkbi,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to disable HP alerts on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the below steps to resolve this issue.

  • Under Settings in the Message Center in the HP Printer Utility.
  • Turn off Display HP Alerts.

If you continue to face the issue I recommend you follow the below steps.

  • Open the Devices and Printers folder, right-click the HP printer, and then select Properties.
  • Click the Device Settings tab.
  • In the Installable Options section, set Printer Status Notification to either Enable or Disable.
  • Click OK.
     

    Figure (example) : Enable or disable Printer Status Notifications

 

The following conditions describe the possible situations that can enable or disable the Printer Status Notification setting in the driver's Device Settings properties.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.