• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-09-2021 01:17 PM

HP Recommended
Product: HP ENVY Photo 7155
Operating System: Microsoft Windows 10 (32-bit)

We bought the above printer thinking that we could hook it up to the computer with a cord and not use wireless.  We do not have wireless access.  How do we do this using Windows 10

Category:
1 REPLY 1

‎01-09-2021 07:42 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Yes, the printer can be connected and used with USB connection.  However, the HP FULL software solution still needs to be downloaded before it can be installed.  Try asking a friend, relative or neighbor to download the software and copy it to a USB thumb drive for install.

Can you download and install the FULL featured printer software from HP for your operating system:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-envy-photo-7100-all-in-one-printer-ser...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful:

https://www.youtube.com/watch?v=QQDg9R-o1zU

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.