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HP Recommended
HP Officejet 3830
Microsoft Windows 10 (64-bit)

My work computer runs on Windows 10 Enterprise and I need admin permission to install anything on it. IT has tried to install the HP SMart app but a message is received saying "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings Page". 

 

MY IT department has no clue how to do this and they expect me to tell them how to install the app when I don't know what kind of permissions or programs this computer is running. Anyone have a clue on how to tackle this?????

1 REPLY 1
HP Recommended

@vickyinepa 

 

Not sure what we can offer.

 

You need a connection to the Microsoft Store and the ability to install applications from the store onto the computer.

 

Application installation of this type requires not only the Microsoft Account access to the store but also "administrator" privilege to install applications / software onto the File System.

 

That your IT department cannot provide the means for you to install the application is unfortunate.

There is no "workaround" or alternate method to install HP Smart into your Windows 10 Operating System.

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > Section What does the Mobile Fax service cost? 
  • Below section FAQ > More FAQs

and

 

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Dragon-Fur

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