How to print 3 x 5 index cards on HP OFFICEJETPRO 8035

[mmoriarty]

How do I print 3 x 5 index cards on HP office jet pro 8035? Using a lenovo laptop windows 10. Cannot figure it out. 

[Dragon-Fur]

@mmoriarty 

Welcome to the HP Community.

If the documentation is to be believed,

The printer supports this size as a Custom Paper Size form in Tray 1

Product Specifications for the HP OfficeJet Pro 8035 All-in-One Printer (3UC66A) 

and

Datasheet

Media sizes supported

Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in;
10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)

Media Sizes Custom Tray 1

3 x 5 to 8.5 x 14 in

Media types supported

Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy

Media weight supported

6 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card

First...

If you have not done so,

Install the Full Feature Software / full driver printer software.

Create your custom paper size form to use when printing your document.

HP Document:

HP Printers - Creating Custom Paper Sizes

What else?

Additional information...

Suggestions / Advice / How-to Examples

Ignore anything not relevant...

==============================================================================

The full driver provides the foundation on which other programs and printing software depend.

Preparation

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_4

Next...

Printer software not installed - OR - installed but not working?

NOTE:  If the printer software shows installed but is not working as expected,

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• When asked, Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

=================================================================================

Next,

Load the paper into the printer according to the instructions in the User Guide

Next,

Alert the printer to the paper size / type in the printer

Reminder:  No size in drop down / paper size list?  Look for and select size "Custom"

Example - Retain / Modify / Check Paper Size / Type - Paper Tray and Management

Retain_Printing_Preferences_8

Next,

Create your Custom Size form

Example - Custom Size Paper Form setup

Custom_Paper_Size_Form_Examples_2

Next,

Set / Adjust Printing Preferences - Shortcut and other settings

Set the Preferences – Windows

NOTES

• This section is not applicable to Mobile Printing.
• Access to the complete Printer Preferences requires having installed the Full Driver printer software.
• Printing Preferences are available directly from the driver. 

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.

• No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form.  Reference:  HP Printers - Creating Custom Paper Sizes

General Example - Printing Preferences - Shortcut Everyday Printing

9025_Printing_Preferences_Everyday_3

Next,

Create your document

What you use depends on the content, what you have (software), and the results you need.

General Example - Word - 3x5 inch Card - Mixed content

Word_Test_3X5_card_Portrait_2

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References / Resources

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), m

HP OfficeJet Pro 8035 All-in-One Printer 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[mmoriarty]

Thanks none of that worked. I even got 4 x6 index cards to fit the tray properly and it still wont work. 

[Dragon-Fur]

@mmoriarty 

Original Content

You are welcome.

At least there are important several items now checked and eliminated.

Update / Edits

If the hardware is not accepting of standard, supported paper types and sizes,

If all other settings are correct,

If you have not done so, Update the Firmware

HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series Firmware Update 

What else?

Assuming the documentation is incorrect and that 3x5 inch card is not actually supported,

4x6 inch Index card, within the weight limitations is supported as a standard size / type.

Output capacity	Up to 60 sheets
Media sizes supported (metric)	A4; A5; A6; B5(JIS); Executive; Index card 3.5 x 5 in; Index card 4 x 6 in; Index card 5 x 8 in; Index card A4; Index card Letter; 3.5 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; Letter; Statement; Envelope #10; Envelope C5; Envelope C6; Envelope DL; Envelope Monarch; Card Envelope 4.4 x 6 in; Hagaki; O**bleep**u Hagaki; Japanese Envelope Chou #3; Japanese Envelope Chou #4
Media sizes supported (U.S. standard)	A4; A5; A6; B5(JIS); 6 x 8 in; Executive; Index card 3.5 x 5 in; Index card 4 x 6 in; Index card 5 x 8 in; Index card A4; Index card Letter; 3.5 x 5 in; 4 x 6 in; 5 x 7 in; 13 x 18 cm; 8 x 10 in; 10 x 15 cm; L; Photo 2L; 8.5 x 13 in; Letter; Statement; Envelope #10; Envelope C5; Envelope C6; Envelope DL; Envelope Monarch; Card Envelope 4.4 x 6 in

Media Weights Supported, By Paper Path (Imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

Print Margin Bottom (A4)	2.9 mm
Print Margin Left (A4)	2.9 mm
Print Margin Right (A4)	2.9 mm
Print Margin Top (A4)	2.9 mm

We do not know what you are doing...

Using an Unknown program to view and submit the job to the printer...

The program you are using must be able to accept the combination of the paper size and paper type - there is no workaround for an unacceptable setup.

The Printer must be aware of the paper size / paper type - there is no workaround for this.

Necessary settings include:

Printer has just the one tray

Remove all other paper from the tray

Add stack up to 60 sheets of 4x6 inch Index Card sheets to the tray, print side down, narrow sides front to back

Close Tray

Immediately check for a message on the printer to change / modify paper size type

OR

Use

EWS > Preferences > Tray and Paper Management settings

Paper Size 4x6 inches

Paper Type  Card, Thick Paper (or similar - "something" to designate "thicker paper")

Normally, though some of the feedback does depend on the unknown program / software you are using,

When you select a supported combination of

Shortcut,

Standard supported document type or Image,

Supported paper size , standard supported paper type ,  single sided , "Not" Borderless

(then)

The job should succeed

OR

You might at least see an error, message, or perhaps other indication of any problem areas.

Without that information, that is, when you have to guess about the reason your job is "not working",

It is admittedly more difficult to understand what is wrong.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"