How to print on A5 on envy 6432e either from iPad or Microsoft laptop.

[BonnieCW]

I need to print double-sided on A5. I managed to get it working a few times, but I didn’t write down what I did and now my only options for paper are A4 and letter.

[Hawks_Eye]

Hi @BonnieCW 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It looks like your HP ENVY 6432e isn't showing the A5 paper size option anymore, but you've successfully printed on it before. Here’s how to get it working again:

1. Add A5 as a Custom Paper Size

On Windows:

• Open Control Panel → Devices and Printers.
• Right-click your printer → Printing Preferences.
• Look for Paper Size and select Custom.
• Enter A5 dimensions (148 × 210 mm) and save.

On iPad:

• Open the document → Tap Print.
• Select your printer → Tap Paper Size.
• If A5 isn’t listed, check the app settings or try printing from HP Smart.

2. Enable Duplex (Double-Sided) Printing

• In Printer Properties, go to Layout or Finishing.
• Select Print on Both Sides → Choose Flip on Long Edge (for book-style) or Flip on Short Edge (for tablet-style).

3. Check HP Smart App Settings

• Open HP Smart → Select your printer.
• Go to Advanced Settings → Look for Paper Size & Duplex Options.

4. Try a Different Print Method

• If A5 still isn’t appearing, try printing from Adobe Reader or Microsoft Word, which often allow custom paper sizes.

Let me know if you need more help!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye