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HP Smart Tank 519

I just purchased a HP Smart Tank 519 printer. It does wireless printing and it has USB. Wireless printing has become a problem because it often says offline. How can i print using the USB cable instead of the wireless? Appreciate any recommendations. Thank you

3 REPLIES 3
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@Carlo42na Are you using Mac or Windows OS on the computer you wish to connect the printer on?

that said, if it's windows, here's what you need to do:

 

Set up your HP printer for a USB cable connection  to a Windows computer. To get the most supported features from a USB connected printer, install the full feature HP driver.

NOTE: 

If you are looking for the printer software and driver, go to 123.hp.com (printers released in 2013 and later) or HP Customer Support - Software and Driver Downloads.

Step 1: Prepare for the printer setup

Check requirements and delete any previous installed printer versions from Windows to prepare for the USB connection setup and driver installation.

  1. Confirm the following requirements and items before you begin:

    • The printer is turned on and in a ready state.

    • Obtain a USB cable less than 3 m (9 ft 10 in) in length.

    • There is an available USB port on your computer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.

    • If you connected the USB cable to the computer before installing the HP driver, continue with these steps to remove the printer from the installed devices to help ensure a successful setup. Otherwise skip to the next step to install the driver.

  2. Disconnect the printer USB cable from the computer. Do not reconnect the cable until prompted during the driver installation step.

  3. Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.

  4. Right-click the icon for your printer model, and then click Remove device. If multiple icons exist for the printer, remove them all.

    Remove the printer from Devices and Printers

  5. Close the Devices and Printers window, and then continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO Step 2 Onward

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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Hello Riddle 

 

Thank you for the tips. But when j download the app and installed the printer, its printer status still indicates that jts connectivity is "network". And when i tried printing with the wifi network off, the printer status is offline. So it still depends on the internet not the USB cable. How can i print using the cable insted of the network? Thanks 

HP Recommended

@Carlo42na Did you go through step 2 and beyond using the article link I had shared? here's the link again: click here and let me know which OS you've got and if this is the first time you are intending to connect the printer via USB? keep me posted

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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