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‎02-17-2020 09:00 AM

HP Recommended
Product: OfficeJet 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I did some work for a friend and he gave me this 8600 printer.  I am trying to access the embedded web services, but cannot because I don't have the password.  How can I reset it so that I can use these features?

 

Thanks in advance.

1 REPLY 1

‎02-17-2020 10:04 AM

HP Recommended

@MarkCryer 

Hello,

In order to solve this issue, please restore the printer to the original factory settings

  1. From the printer control panel display, touch and slide your finger across the screen and then
    touch Setup icon ().
  2. Touch Tools.
  3. Touch Restore Factory Defaults, and then touch Yes.
    A message appears stating that the printer defaults have been restored.
  4. Touch OK.

If the above procedure does not solve the issue, I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. 
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

Afterwards I invite you to come back here.

I remain at your disposal in case of need.

Best regards,:Wink:



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