How to reset Officejet Pro 8100 Admintrator user name and password

[Austin1dj]

I did not setup my Officejet 8100 for wireless printing after I purchased it. Now I want to connect wirelessly but don’t remember my adminstrator user name and password. Without the ability to open the options I cannot get to the menu allowing wireless connection but I don’t see instructions anywhere about how to reset the 8100 username and password.

[DavidSMP]

@Austin1dj,

Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding assistance to reset the username and password on the printer. I will be delighted to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

• Did you change your router or ISP in the recent past?

For now, try these steps:

Please restore the printer to network defaults by following all the relevant steps from this user guide: http://hp.care/2jcjods  refer to page 124 on how to do it.

Now check for issue resolution. This should do the trick for you.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂

[DavidSMP]

@Austin1dj,

I have reviewed the post comprehensively. Thanks for the super quick reply. You've displayed immense patience and terrific attitude to try and resolve the issue. Kudos to you for a job well done. 🙂 This has been escalated to the correct team at HP.

If this helps to simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care, stay healthy, keep smiling big and have a blessed week ahead. 

Cheers!