How to reset admin password on HP PageWide 377dw MFP printer

[Gabor2]

Dear Customer Support!

I bought a used HP PageWide 377dw MFP printer. Everything works, but the seller not know what the ADMIN password and i can't use some features of the printer. How can i reset it?

My printer id:

[edit]

J9V80B

Thanks

[Mans]

@Gabor2 

Hello,

I have sent you a private message with instructions to the allow Restore default settings option the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

Then proceed as follows to restore the printer's factory settings :

WARNING: Restore Defaults restores all network and product settings to their default values and also deletes the fax header name, phone number and all faxes stored in the product memory. This procedure also deletes the fax directory and any pages that are stored in memory. The procedure then automatically restarts the product.

1. Open the control panel (drag the top panel tab down from any screen, or touch the panel area on the Home screen).
2. On the control panel, touch Setup icon ().
3. Touch Printer Maintenance, and then touch Restore.
4. Touch Restore default settings and touch Continue.
   The product restarts automatically.
   

I remain at your disposal in case of need.

Best regards,