How to reset the password in the HP Smart application for the HP HP OfficeJet Pro 7740 Wide Format p

[ZsorU]

Hello, In the HP Smart application for the HP OfficeJet Pro 7740 Wide Format printer, I forgot the login password to change the printer settings. Shouldn't everyone's username be Admin? Im asking for help.

[Raj_05]

Hi @ZsorU,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To reset the password for the HP Smart application on the HP OfficeJet Pro 7740 Wide Format, you can follow the steps below.

1. Open the HP Smart application on your device.
2. Click on the "Menu" icon (three horizontal lines) located at the top left corner of the screen.
3. Select "Settings" from the dropdown menu.
4. Scroll down and select "Account".
5. Click on "Change password".
6. Enter your current password and then enter the new password twice.
7. Click on "Save" to save the new password.

If you have forgotten your current password, you can reset it by clicking on "Forgot Password?" on the login screen of the HP Smart application. Follow the prompts to reset your password. You may need to provide your email address associated with your HP Smart account to complete the reset process.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support