-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community. For windows 7, FULL software is needed to scan.
Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/au-en/drivers/selfservice/swdetails/hp-deskjet-plus-4100-all-in-one-series/29...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources ill be useful:
https://www.youtube.com/watch?v=1CekE0GKazk
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community