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HP Recommended
macOS 10.14 Mojave

I cannot change the default paper size setting back to 8.5 x 11 from the 7 x 5 it is stuck on.

1 REPLY 1
HP Recommended

@photonreader 

 

Welcome to the HP Community --

 

Not sure how to do this in-system.  No MacOS in home office.

 

From what little I remember, the print settings dialog might have a horizontal bar across the menu / window that drops open the settings window.  ??

 

Try using EWS to view / adjust the default paper size and type settings in the printer.

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

 

 

EWS – Browser – Tray and Paper Management

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

 

General Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_10EWS_9025_Preferences_Tray_and_Paper_Management_All_10

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

 

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Dragon-Fur

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