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Locked

‎09-08-2024 09:02 AM

HP Recommended
Product: HP Smart Tank 520_540
Operating System: macOS 12.0 Monterey

How to set up HP Smart Tank 520 printer in MAC IOS 12.5

1 REPLY 1

‎09-10-2024 10:36 AM

HP Recommended

Hi @hacitha,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with connecting your Printer to the Mac device.

A) Please follow the steps below to perform a power drain.

 

 1) Unplug the power cord from the printer & wall.

2) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

3) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

4) Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Power on the printer

 

B) Kindly refer to the steps on this link to connect your printer to MAC device and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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