How to solve printerhead gevent code: 62.80.A0

[Mickey_32-setup]

• Any error messages & details, How to solve printerhead gevent code: 62.80.A0

[praveenbv]

hi@Mickey_32-setup,

A warm welcome to HP Support Community!

Power resetting the printer and re-seating the printhead might clear the error. Here is how to do it:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove the printhead for the printer and close the door. Instructions on how to remove the printhead can be found here. 

3) Remove the power cord from the back of the printer (Do no press the power button)

4)  Plug the power cord back into the printer

5) Wait for the printer to turn on completely, then install the printhead.

Let me know how it goes!

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