• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎05-19-2025 08:58 PM

HP Recommended

How to stop auto netfirm updates when printer is setup to not allow it to be changed.  Printer is an HP8035

Reply
1 REPLY 1

‎05-21-2025 09:43 AM

HP Recommended

@MrsKaz, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

To stop automatic firmware (Netfirm) updates on your HP OfficeJet Pro 8035, especially when the settings are locked and cannot be changed through the standard menu, you can try the following workaround:

Restore Factory Defaults:

  • On the printer's touchscreen, go to Settings > Printer Maintenance > Restore.
  • Choose Restore Factory Defaults.
  • This will remove any "Feature Locked" restrictions that prevent firmware settings from being changed.

Reconnect to Wi-Fi:

  • After the reset, reconnect your printer to your Wi-Fi network.

Disable Firmware Updates:

  • Go to Settings > Printer Maintenance > Update the Printer > Printer Update Options.
  • Set it to Off.
  • When prompted, choose Do Not Check and then No to fully disable updates.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.