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‎03-05-2021 10:53 AM

HP Recommended
@HerkybirdARRS wrote:

I please need to know now if my printer is just a big paper weight?

I fail to understand what you mean by that and what you need to know, if you just want to get rid of that image error, follow the solution.

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‎03-05-2021 11:56 AM

HP Recommended

The image ( fi ) error went away as soon as I uninstalled Adobe Flash player. I clicked on HP Solution Center. Window popped up saying I don't have the latest version of Adobe Flash player for internet explorer. Had a link to download it. Window popped up saying if I want to change internet explorer as my default browser. Really no I don't want to. Makes no sense to if Adobe got rid of flash player completely. I'd like to find a solution too for all this. If there is no solution...I'm gonna have to go printer shopping. I've got brand new cartridges too. Bummer!

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‎03-05-2021 12:00 PM

HP Recommended
@HerkybirdARRS wrote:

The image ( fi ) error went away as soon as I uninstalled Adobe Flash player. I clicked on HP Solution Center. Window popped up saying I don't have the latest version of Adobe Flash player for internet explorer. Had a link to download it. Window popped up saying if I want to change internet explorer as my default browser. Really no I don't want to. Makes no sense to if Adobe got rid of flash player completely. I'd like to find a solution too for all this. If there is no solution...I'm gonna have to go printer shopping. I've got brand new cartridges too. Bummer!

Did you try to do the steps given in the chosen solution?

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‎03-05-2021 12:17 PM

HP Recommended

I looked at the solutuon and went through the list. The heading has me concerned. Windows 10....I'm running Windows Vista Home Edition. Didn't mean to jump suddenly into your post. New here and didn't know how to start a new thread. Honestly, not that real good with computers all that well. Fraid that gonna go in and attempt the list and mess everything all up. 

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‎03-05-2021 12:40 PM

HP Recommended
@HerkybirdARRS wrote:

I looked at the solutuon and went through the list. The heading has me concerned. Windows 10....I'm running Windows Vista Home Edition. Didn't mean to jump suddenly into your post. New here and didn't know how to start a new thread. Honestly, not that real good with computers all that well. Fraid that gonna go in and attempt the list and mess everything all up. 

There is nothing to be afraid, where stuff are stored are stored in the windows folders are not really changed, there isn't something that will be messed, especially since they are not essentiall windows components.

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‎03-05-2021 12:47 PM

HP Recommended

Thanks a bunch  I'll have it give it try.

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