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HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

Whenever I change the paper in my printer, it asks me what size/type the paper is.  Where can I set the printer to display an error or warning before printing if the print job received has a different paper size than what I specified was  in the printer?

4 REPLIES 4
HP Recommended

@Eskimo007449 

 


@Eskimo007449 wrote:

Whenever I change the paper in my printer, it asks me what size/type the paper is.  Where can I set the printer to display an error or warning before printing if the print job received has a different paper size than what I specified was  in the printer?


 

This appears to be the opposite of what most people ask (how to correct a paper mismatch error or similar).

 

In general, if you have changed the paper in the printer, especially if that paper was changed for a different paper size / type, many software and programs will provide the error you seek.  The type of error might be called something like "paper mismatch" or "incorrect paper size detected" or "paper size in printer does not match the paper size indicated in the job".

 

The solution is to alert the printer to change / retain the paper when you either change that paper or open the printer tray.

 

What does that mean?

The printer is not concerned whether you tell it what is going on.

 

I know of no way to "pre" force an error that does not yet exist.

 

Correcting / accepting the paper size / type on the printer display is best practice.

 

The software and programs you use to print is where you will see any errors resulting from paper size / type issues.

Example

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Set the Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.

 

 

NOTE >> Preferences and Envelopes

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

 

For those reading:

Example - Retain / Modify / Check Paper Size & Type - Paper and Tray Management

Retain_Printing_Preferences_10Retain_Printing_Preferences_10

 

===================================================

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic Subtopic

Open Product Home

Enter the type and name of your HP device

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

HP Recommended

Thanks for replying.  My problem is that sometimes we change paper size in the tray, and when someone else prints later, the printout comes out on the wrong-sized paper, as if there is some kind of auto-continue on error setting that is incorrect.  Looking for that setting in my 8710...

HP Recommended

@Eskimo007449 

 

You are welcome.

 

Edits - Update Content

 

Embedded Web Server (EWS) Advanced Printer behavior / options / adjustments

 

Reminder:  Available options are printer model dependent

 

EWS > Settings > Preferences > Tray and Paper Management > Advanced

 

Printer behavior can be adjusted in the Advanced section in Tray and Paper Management

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

 

Example - EWS > Settings > Preferences > Tray and Paper Management > Advanced

9020_EWS_Preferences_Tray-Paper_Management_Advanced_19020_EWS_Preferences_Tray-Paper_Management_Advanced_1

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

I am talking about settings in the printer itself which would compare the info in the printjob it receives pertaining to paper size and refuse to print if that paper size is different from what I told the printer in its printer setting on the printer the paper size is.

 

Other HP printers I worked with in the past would have a setting for this, and the info in the printjob received by the printer was also used to determine which tray to pull paper from when the printer had multiple trays.  So my question is not related to which PC or source of the printjob is, just that when the printer receives a job to print, what settings affect what the printer does? Does it print on whatever paper is in the tray, or does it block and display a Papersize mismatch error (Which is what I want it to do).  My 8710 just prints regardless of the match or not.

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