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Hp 2720e Hp+ Aktivierung fehlgeschlagen?

Hallo. Ich versuche mein Drucker (hp 2720e) mit meinem Handy/Laptop/PC zu verbinden, es funktioniert aber nicht, da ich HP+ nicht aktivieren kann. Folgende Fehlermeldung wird angezeigt: (Error Code: OW_4XX_OWSWS00001). 

Ich habe alles probiert. Hp smart deinstalliert und installiert, drucker hard reset durchgeführt und auch andere Vorschläge aufm Internet durchgeführt… Es hat damals auch nur auf dem Handy funktioniert aber nie aufm Laptop (also die Verbindung mit Hp smart), aber jetzt gehts auch nicht mehr aufm Handy… Aber sonst scheint alles okay, ich wüsste aber nicht wie ich weiter machen sollte. Könnte jemand weiterhelfen? Wäre wirklich nett und vielen Dank im Voraus!!

2 REPLIES 2
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Hi @JojoStar920 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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Hello. I'm trying to connect my printer (HP 2720e) to my mobile phone/laptop/PC, but it's not working because I can't activate HP+. I'm getting the following error message: (Error Code: OW_4XX_OWSWS00001).

I've tried everything. I uninstalled and reinstalled HP Smart, performed a hard reset on the printer, and tried other suggestions I found on the internet... It used to work only on my mobile phone, but never on my laptop (the connection with HP Smart), and now it's not working on my phone either... Everything else seems to be okay, but I don't know what else to try. Could someone please help? It would be really kind, and thank you in advance!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.