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Microsoft Windows 11

Hp 3050 does not scan on win 11 and is not on the list of such supported printers.Why?

4 REPLIES 4
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@wenceslas51

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Are you able to make a copy?

Sandytechy20
I am an HP Employee

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I tried to use my HP 3050 on Windows 11,but it seems this printer is not compatible according to your lists.The printer prints but does not scan.Why is the printer not able to scan?There are no other issues. 

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Printer does not scan on Win 11,it is also not on the HP list of compatible printers.

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@wenceslas51

 

This printer is compatible with Windows 11 OS.

Follow these steps to fix the issue:-

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install the printer using the full feature driver

Click here to download

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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