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1 REPLY 1
11-14-2024 07:30 AM
HP Recommended
Hi @D551979,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Officejet 4636 e-All-in-One Printer is unresponsive after showing a printing error, you can try these troubleshooting steps to see if it helps resolve the issue.
Power Reset:
- Unplug the printer from the power outlet and wait for at least 60 seconds.
- Plug the printer back in directly to a wall outlet (avoid using power strips or surge protectors).
- Turn on the printer and see if it powers up properly.
Check the Power Source:
- Ensure that the outlet is functional by plugging another device into it.
- If the printer still doesn’t turn on, try a different power outlet.
Hard Reset:
- With the printer powered off, press and hold the power button for 15 seconds.
- Release the button, then try turning on the printer.
Inspect Power Cord and Adapter:
- Examine the power cord and adapter for any visible damage. If you see any issues, you may need a replacement.
Firmware or Hardware Reset:
- If the printer responds to the power button but remains stuck, it might need a firmware update or a reset.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
I am an HP Employee.
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