Hp 680 cartridge instead of 652

[Sam1235]

I had bought printer 3635 in Dubai . I need  ink 652 which is unavailable in India . Can I use 680  cartridge instead ? 

[TEJ1602 · Accepted solution]

@Sam1235, Welcome to HP Support Community!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[JainVivek]

Dear Sir, 

I've facing the same problem as i've brought old deskjet 4535 all-in-one printer which use cartridge 652 (commonly used in middle east region) and now I am not able to find ink cartridge 652.  can you help me with re-regionalization process? 

[Betty0610]

@JainVivek

Welcome to the HP Support Community.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. Also, let us know the Operating System installed on your Computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[JainVivek]

@Betty0610  thanks for the response 

please note as following 

1) Printer is connected to PC using WIFI. 

2) I have software "HP Smart" installed on pc. and note I am using windows 10 (64-bit)

3) I have both new (HP 680) and old (HP 652) cartridges 

kindly instruct me further into this matter. 

[asmita6658]

Thanks for replying @JainVivek

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!