Hp 7602 series smart tank printer error code 8AF30001 display don't work

[Jerry_57]

Hi @tazmn,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you encounter the error code 8AF30001 on your HP Smart Tank 7602 Series printer and the display is not functioning properly, here are some general troubleshooting steps you can take:

Restart Your Printer:
 

• Turn off the printer and unplug the power cord from the printer.
• Unplug the power cord from the power outlet.
• Wait for about 60 seconds, then reconnect the power cord to the printer and the outlet.
• Turn on the printer and check if the error persists.

Check for Firmware Updates:
 

• Ensure your printer's firmware is up to date. Sometimes, issues can be resolved through firmware updates.
   
• You can check for updates using the HP app HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site or HP's Official HP® Support

Inspect Connections:
 

• Check all cable connections to ensure they are secure.
• If connected via USB, try a different USB port or cable.

Reset the Printer:
 

• Perform a factory reset of the printer if restarting the device doesn’t resolve the issue. This can often resolve firmware-related errors. 
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support