Hp Envy 5544 Printing Problems

[Traciao]

I am having the same issue. About 4 weeks ago there must have been a Windows or HP update. I have 3 computers on Windows and none print in color. I can print from my phone in color and copy in color.

No options to print in color.

HP PLEASE FIX!!!!!!!!

[Traciao]

I have tried everything in this thread

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Cannot-print-color-on-ENVY-5540-with-WIN-...

I have uninstalled an reinstalled on all systems. Deleted everything and reinstalled. NOTHING works.

[TEJ1602]

@Traciao, Welcome to HP Support Community!

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

I would suggest you try the Windows built-in drivers. Follow the steps below:

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

Also, refer to the document HP Printers - Print Driver Settings Guide (Windows)  for settings.

Hope this helps!

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