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My printer screen is stuck on a QR code for "Install the hp software" this is for the wifi set up

1 REPLY 1
HP Recommended

Hi @Blackpool3 

1. You may need to open paper tray and load paper then follow instructions on printer screen,

 

  • ferRX_0-1774004778710.png

     

  • ferRX_1-1774004793379.png

     

2. Check steps to follow in the next video:

>> https://www.youtube.com/watch?v=sze24Ow2ImQ

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video shows how to do the complete setup of the HP Envy 6120e All-in-one printer. This video shows how to do the initial setup, install setup ink cartridges, load paper, wireless setup, Connect the printer to a home or office wireless network, and Add in a smartphone using the HP Smart App.
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