Hp Photosmart Plus b209a-m wont intstall on Windows 10

[ObiJ3ff]

I have tried installing the driver/software from the HP Driver site. When installing i get passed the terms of service agreement page and then the software just cancels the installation. I then tried to run compatibility mode in Windows 8, Windows 7, Windows Vista Service Pack 2 but they all cancel or shutdown the instillation. I enjoy this printer a lot over the years. Please help me with this issue.

[The_Fossette]

@ObiJ3ff,

Welcome to the HP Support Community!

I reviewed your post and I understand you are facing issues installing the printer software on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

https://ftp.hp.com/pub/softlib/software13/COL29008/mp-109701-3/PS_AIO_06_B209a-m_140_408-5.exe

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[ObiJ3ff]

I do not have this printer Installed so going to Program & Features to remove the HP printer is not there. I am on a HP Notebook & trying to Install the the software to be able to ututilize the fullness of the HP Photosmart plus b209-m Pinter for Office use.

[The_Fossette]

@ObiJ3ff,

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/product/hp-photosmart-plus-all-in-one-printer-series-b209/3777155/docum...

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!