Hp Smart on Asus tablet

[Daveh183]

• Just bought a HP deskjet 2820e but my Tablet with Android 7 operating system saying not compatible for HP Smart app

[Garp_senchau · Accepted solution]

@Daveh183, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The HP Smart app is the recommended printing software for your printer and includes standard and advanced features and settings. The features and settings vary by printer model and country/region.

HP Smart app requirements:

An HP printer (HP Smart Advance requires an HP+ or eligible printer)

An HP Smart account

A computer or mobile device with:

• Windows 10 Redstone 5 (version 1809) or later
• macOS Big Sur (11.0) or later
• Android (10.0) or later
• Apple iOS, iPadOS 16 or later

Reference: HP printer setup (HP Smart app) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,