• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

When trying  to set up the printer it will not connect to the wifi kept getting the code -9.  The printer is found but when it goes into analyzing and setting up printer it can't reach the internet 

3 REPLIES 3
HP Recommended

Hi @122299 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=yeV8bRlmWKw&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step method to connect your HP DeskJet 4155e all-in-one printer to your home or office WiFi network. You can do it in a few minutes and start wireless scanning and printing. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
HP Recommended

Didn't work 

HP Recommended

Hi @122299 

Ok, if that doesn´t work then try the next steps from video:

>> https://www.youtube.com/watch?v=OrBs02AGL4E&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step method to do the wireless WiFi direct setup of your HP Deskjet 4155e All-In-One printer. You learn how to activate WiFi direct of this printer and then print the password, connect it to the android or iPhone and add the printer into your mobile and HP Smart App
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.