Hp deskjet printer 2620 connected with usb gives me error printing

[raygr850]

Hp deskjet printer 2620 connected with usb gives me error printing.

[VikramTheGreat]

Hi @raygr850,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it can be when your HP DeskJet 2620 printer, your trusted companion for printing, suddenly throws a "printing error" despite being connected via USB. Let's walk through this together with care and clarity, like gently untangling a knot in your workflow.
 

Here’s a step-by-step guide to resolve the issue on Windows 10 (64-bit):

1. Check USB Connection

• Ensure the USB cable is firmly connected to both the printer and your PC.
• Try a different USB port on your computer.
• Avoid using USB hubs; connect directly to the PC.

2. Restart Devices

• Power off your printer and PC.
• Wait 30 seconds, then power them back on.
• This refresh often clears temporary glitches.

3. Reinstall the Printer Driver

• Go to the official HP driver page:
  👉 HP DeskJet 2620 All-in-One Printer | HP® Support
• Download and install the HP Smart app or full feature software.
• Follow the on-screen instructions to reinstall the printer.

4. Use HP’s USB Troubleshooter

• HP has a dedicated guide for USB issues:
  👉 Troubleshoot a USB connection to an HP printer | HP® Support
• This helps identify port conflicts, driver mismatches, or outdated firmware.

5. Run HP Diagnose & Fix Tool

• Visit the HP DeskJet 2620 troubleshooting page:
  👉 HP DeskJet 2620 All-in-One Printer - Troubleshooting | HP® Support
• Scroll to Diagnose & Fix and run the tool to automatically detect and repair common issues.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat